Privacy Notice (KVKK)

1. Data Controller

Your personal data is processed by Lumia Kozmetik Pazarlama San. ve Tic. A.Ş. ("Lumia", "Company") as the data controller within the scope described below.

• Address: Gazi Mustafa Kemalpaşa Mah. Narin Cad. Green Town Plaza, Çerkezköy, Tekirdağ / Türkiye
• Email: hello@lumiakozmetik.com

2. Personal Data Processed

The following personal data may be processed in connection with your use of our website:

• Contact data: Name, email address and message content shared when you contact us via the contact form or email.
• Usage data: IP address, browser and device information, log records and data collected through cookies.

3. Purposes of Processing

• Evaluating and responding to your inquiries, requests, suggestions and complaints
• Communicating with you and fulfilling your requests
• Ensuring the security, functionality and improvement of the website
• Fulfilling legal obligations and conducting legal proceedings

4. Your Rights

As a data subject, you have the following rights:

• Request information on whether your personal data is being processed
• Request information about the processing if it has been processed
• Request correction if data is incomplete or inaccurate
• Request deletion or destruction under the conditions of Article 7
• Object to a result that is against you through automated systems
• Claim compensation for damages caused by unlawful processing

5. Contact

You can submit your requests regarding your rights to us in writing or via hello@lumiakozmetik.com. Your request will be concluded free of charge within thirty (30) days at the latest.